Vinted Members Express Displeasure Regarding Size Updates
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
The second-hand shopping app has updated its size classifications for women's and children's clothes failing to inform all users about the change.
Social Media Reaction
Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with similar services.
They have suggested members to review their products and adjust the sizing manually if necessary, which has left users frustrated.
Measurement Approach Changes
Previously, the sizes had both one number and one letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but currently displays as UK 16-18.
Shopper Stories
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Necessary Adjustments
A different user, based in Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she stated.
Service Background
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: previously, the service retracted a modification concerning shipment methods due to shopper criticism.
